ExpansionsExpansions to the Tour Operator Internet system
A tour operator system can be expanded with retailer (agent) functions, “secret agent functions” (affiliate agent), and different language versions.
Agent interface
A retailer clerk signs in to the Intres system with their user name and password. At this point the system already knows how commission for the travel agency is calculated, and whether it is normally invoiced or handled by direct debit. Otherwise the reservation functions just as any reservation made by a customer. The retailer does not have to pay for the reservation directly, as an invoice is created.
If the retailer is invoiced normally, Intres automatically creates a net price invoice and sends it by e-mail to the clerk who made the reservation. If the retailer uses direct debit, Intres creates a gross price invoice for the customer. The customer then pays the tour operator, who forwards sales commissions to the retailer.
Agent interface characteristics include reservation, cancellation, reservation statistics, transfer of reservations to the Winres system and agent information from the tour operator.
“Secret agent”
A tour operator can allow a retailer to add a link to the reservation system on his own website. At this time the two parties also agree on the commission received by the retailer for reservations made through this link. A customer makes a reservation, which is saved as an agent reservation in the tour operator’s system. The customer pays the tour operator for the reservation, either immediately or against the invoice sent automatically by e-mail. The tour operator then forwards the agreed commission to the retailer.
Language version and currencies
Intres functions simultaneously in four different languages. This function is necessary if the tour operator’s websites are in different languages. The Intres language is automatically selected based on the websites the customer used.
If services are offered in regions where the currency is different from the tour operator’s home currency, Intres can create a reservation breakdown by currency. Currency exchange rates are maintained in Winres for this purpose.