Additional functions to the central booking office system

Agent Interface

A retailer clerk signs in to the Intres system with their user name and password. At this point the system already knows how commission for the travel agency is calculated, and whether it is normally invoiced or handled by direct debit. Otherwise the reservation functions just as any reservation made by a consumer. The retailer does not have to pay for the reservation directly, as an invoice is created.

If the retailer is invoiced normally, Intres automatically creates a net price invoice and sends it to the clerk who made the reservation by e-mail. If the retailer uses direct debit, Intres creates a gross price invoice for the customer. The customer then pays the booking office, who forwards sales commissions to the retailer.

Agent interface characteristics include reservation, cancellation, reservation statistics, transfer of reservations to the Winres system and agent information from the tour operator.

"Secret agent"

A booking office can allow a retailer to add a link to the reservation system on his own website.  At this time the two parties also agree on the commission received by the retailer for reservation made through this link.  A customer makes a reservation, which is saved as an agent reservation in the booking office Winres system.  The customer pays the booking office for the reservation, either immediately or against the invoice sent automatically by e-mail.  The booking office then forwards the agreed commission to the retailer.

Language version and currencies

Intres functions simultaneously in four different languages.  This function is necessary if the booking office websites are in different languages.  The Intres language is automatically selected based on the websites the customer used to start it. 

If services are offered in regions where the currency is different from the booking office’s home currency, Intres can create a reservation breakdown by currency.  Currency exchange rates are maintained in Winres for this purpose.

Owner Interface

Using their own interface, the owner of accommodation can view the reservation status, make their own reservations, and print various reservation and accounting reports. The booking office will not need to send any reservation-related information to the owner by mail if this connection is in use. The owner can always use this interface, regardless of time or day.

Caretaker Interface

The user of a caretaker interface can view the reservation status of locations under his/her care, and print necessary cleaning lists etc. The booking office will not need to send any reservation-related information to the caretaker by mail if this connection is in use. The caretaker can always use this interface, regardless of time or day.



 

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